"Well done - and thank you for all your support and hard work in ensuring this project has run as smoothly as...
Moodle setup and theming
Tintisha have many years experience installing and setting up Moodle for organisations, businesses and educational institutions around the UK.
From our experience, the default installation of Moodle just isn't going cut the mustard; which is why we offer a full setup service. This service ensures that the site will continue to run smoothly on a daily basis, and make using Moodle that little bit easier.
Our team of talented designers and web developers also design and install custom Moodle themes. Custom themes not only alter the appearance of the VLE (virtual learning environment), but can also significantly improve usability and accessibility for your users.
Moodle hosting
Where to host your Moodle site isn't a decision that should be taken lightly. Standard web hosting companies may provide hosting that is ideal for standard, static websites, but not suitable for hosting a Moodle site. Moodle sites can be very 'server intensive', simultaneously passing lots of data between the website and the serving database. This transfer of data not only uses valuable bandwidth, but also consumes more processor power and memory from the hosting server. If your users are regularly going to be uploading assignments and documents to the website, you will also be eating into your overall disc space.
With all that in mind, we use trusted UK-based hosts that can tailor a hosting package to meet the needs of your new Moodle site. Our chosen hosting partners offer first class technical support, unrivaled up-time, and secure servers. Should a problem occur, most of our clients ask us to liaise directly with the website hosts... that way, we deal with all the technical jargon!
Website statistics and analytics
Analysing your visitor's behaviour is an essential part of maintaining a successful website. There are many different free tools available to help you gather and analyse this data. Tintisha use two different analytics software packages, Google Analytics and Piwik. Piwik (unlike Google Analytics) is hosted on the same server as your website, giving you and your visitors peace of mind that all this valuable information is secure and under your full control.
Many of our clients ask us to provide them with monthly reports, outlining only the most important statistics that can help improve site performance, usage and usability.
Technical support
Chances are that you have worked incredibly hard to drive visitors to your new Moodle website. Keeping your visitors coming back to and using your website can be a challenge. It is inevitable that somewhere along the line, you will begin to receive technical questions from your visitors.
The more successful your website becomes, the more enquiries you will receive. Tintisha offer a dedicated support service, available by telephone and email. Typically we answer all enquiries within the hour, which keeps your visitors happy... and happy visitors are return visitors!
Moodle training for programme managers
Tintisha offer relaxed and informal Moodle training for your programme managers and website administrators to help them with common tasks associated with running a Moodle website. We offer both in-house training and training via web conference software. The training programme can be tailored to suit your needs, covering key concerns and questions from your programme managers and website administrators.
